Appointments

For non-urgent appointments please book to see the doctors or the nurse in one of the following ways: 

1. Download the NHS App
2. Request an appointment online
3. Telephone: 020 7274 6366

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Information and advice for travelling abroad.

Visit our Travel Information page

You can always call NHS on '111' anytime for advice, outside our core hours please call NHS on dialling '111' between 6:30pm and 8am weekdays and all day on Saturday and Sunday for advice, signposting to alternative services or referral to SELDOC our 'out of hours provider'.

Home visits are reserved for patients who are genuinely housebound. In the event you need a home visit we would appreciate you letting us know as early as possible during the day, preferably before 9am. Home visits cannot be undertaken for social/transport reasons.

Patients requesting a home visit may initially receive a telephone consultation from the GP, who will discuss their symptoms with them. They may be asked to attend the surgery as a result of this consultation if clinically appropriate. The GP will decide on the most suitable place and time for the condition to be assessed including sending the patient to  Accident and Emergency or referral to the @home team from Guys & St Thomas’ Hospital.

The GP may refuse to visit the patient and offer an urgent appointment at the surgery if he/she feels that is more appropriate. Due to the low traffic neighbourhood where a patient lives outside the inner practice boundary patients will be asked to register locally with a GP practice.

Please dial 999 in case of a genuine life threatening emergency. For life-threatening emergencies, requesting a visit from a GP can delay life-saving treatment.

Examples of such situations are:

Myocardial infarction (heart attack); Severe shortness of breath; Catastrophic loss of blood; Severe haemorrhage; Suspected stroke; Suspected Sepsis or Meningitis; Serious Falls and Fractures; Head Injuries  - Patients are therefore advised to ring the emergency services directly.

Many of the members of the practice team speak a different language such as Nigerian, Ghanaian, Hindi, Punjabi, Gujarati, Bengali, French and Italian. An interpretation service is available but you must contact us in advance to arrange this. If you need this leaflet in another language then please contact the receptionist.

Ask at reception for enhanced access information